Process Builder

Preignition contained a Process Engine since early version of the application. However editing processes was difficult and demanded a deep knowledge of the application's internal logic.

The new process builder aims at changing this and provide an easy way to adjust processes according to client's need.

Overall

Processes are configured through 2 main views: Compose and Access. Certain type of specialized processes like Selections have additional views (e.g. Selection, Batch and Campaign).

Composition

A process is build in the Compose view, which comprises three sections. On the top, a visualization of nodes and transitions - automatically drawn from process definition. On the left, a tree grid indicating the structure of the process. Finally on the left, a section displaying the active item (node, transition or action).

Users can add / remove process items from the tree grid (via a context menu).

States, Transitions, actions

Preignition Process Engine is a custom implementation of a Finite State Machine. Hence a process has to transition from one state to another in to perform different actions.

Actions are triggered whenever a state is activated. For the time being, users can set 4 different type of actions: send an email, display a message in a user's bulletin board, create a survey, and make and automatic transition.

Some type of actions require further settings. For instance, an email template has to be set when the type of action is "send an email".

Process Validation

The app checks whether a process is valid. The user is informed in case of missing elements (like missing transition, missing email template, ...). An invalid process cannot be published.

Access

Like other Preignition resources, processes have an owner and can share different type of access (edit, view).

Selection Process

Selection processes are specialized type of processes, aimed at defining and controlling how a business is accepted to a program. A business applies to a program by accessing a link associated to a selection process.

Additional information can be set for those type of processes.

Selection page

This view allows to add human readable aliases for a selection process, or define a user who will be the default steward for businesses applying to the program.

It is also possible to describe the program so that businesses starting the selection process are well informed.

Batches

Multiple batches can be defined for a selection process. This allows to group businesses according to their respective application dates. Only one batch is active at a give time. Batches can also have starting and ending dates so as to only allow business to apply within defined time frames.

Campaign

It is useful to be able to trace how a business got access to a certain program. Campaign are added for this purpose. A campaign is a specific link attached to a selection process, allowing to know how a business interacted with a program.

For instance, a campaign link can be distributed to a partner relaying program communication. Alternatively, a different campaign link can be shared on twitter and other social media / email campaign.