preignition/program-user-docs
accessiblesurveys
  • TRAINING COURSE
    • Introduction
    • Session 1- Creating a new survey
    • Session 2- Adding accessibility options to a Form
    • Session 3- Translating a Form into different languages
    • Session 4- Sharing your survey using the Survey Editor
    • Session 5- Analysing your survey responses and exporting your survey data
  • TUTORIALS
    • Introduction to creating a new survey
    • Introduction editing a form
    • Introduction to testing a form
    • Introduction to publishing a form
    • Introduction to Easy Read
    • Introduction to Sign Language
    • Introduction to form logic
    • Introduction to the Customer Portal
  • GUIDANCE NOTES
    • Survey App
      • Creating a new survey
      • Form Editor
        • Structuring a form
        • Adding questions to a form
          • Text based questions
          • Choice based questions
          • Rating, Slider, Order and Range questions
          • Media based questions
          • Introduction to free text fields
        • Testing a form
        • Publishing a form
        • Introduction to form logic
        • Advanced form logic
        • Using tooltips
        • Using Markdown
        • Adding an accessibility menu
        • Form Behaviour
        • Image Library
        • Easy Read
        • Sign Language
        • Translate forms
        • Using import/ export to translate forms
        • Access rights for forms
        • Sharing options across multiple questions
      • Survey Editor
        • Editing a survey
        • Distributing your survey
        • Survey respondent accounts
        • Redirection after completing survey
        • Language settings for surveys
        • Creating alias survey links
        • Survey batches
        • Presenting surveys
        • Survey access rights
        • Survey terms- advanced
        • Publishing surveys
      • Analytics
        • Introduction to survey analytics
        • Exporting Survey Data
    • Customer Portal
      • Portal
        • Profile
        • Subscription
      • Team
      • My Profile
      • Users
      • Using labels
  • FAQ
    • Data privacy and security
      • Why and how do we collect data?
      • How do we protect data?
      • What is GDPR?
      • What rights do individuals have under GDPR?
      • What obligations do controllers have under GDPR?
      • What obligations do processors have under GDPR?
      • Where is data stored?
      • How can I ensure that my surveys GDPR compliant?
      • How to Write GDPR-proof Privacy Policy for your Surveys
    • What is the best image size, ratio and format?
    • How to use free text
      • Convenient Class for Accessible Surveys Free Text Field
      • CSS tokens available in Markdown Free Text
      • Web-components available in Markdown Free Text
      • Accessibility Modes
    • FAQ about the Form Editor
      • How do I resolve warnings when publishing a form?
      • How can I get feedback about my survey?
    • Guide to producing Accessible Surveys
      • Producing your survey in Plain Language or Easy to Read
      • Producing your survey in sign languages
    • FAQ about survey data and analytics
      • How do I ensure that the data in my CSV file is properly formatted?
  • Release Notes
    • Form Builder
      • import/export
      • Section Container
    • Process Builder
    • Reporting
    • Survey
  • API
    • survey
    • member
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  • Introduction
  • Data Processing and Security Terms
  • Your Responsibilities
  1. FAQ
  2. Data privacy and security

How do we protect data?

PreviousWhy and how do we collect data?NextWhat is GDPR?

Last updated 1 year ago

Introduction

The security and privacy of our Customers, Respondents and Visitor's data is of paramount importance to us.

We use some of latest technologies for internet security that are available today to help us keep your data safe. In addition we gather only as much personal data as is needed to provide our Services in a secure, efficient and effective way.

We comply with the GDPR regulations, which aim to protect personal and sensitive information.

Data Processing and Security Terms

When customers use our Services, Preignition is generally a data processor under GDPR and processes personal data on behalf of our Customers.

Google grade security level

Our system uses a 3rd party service made by Google called . In the context of GDPR, Google acts as a data processor for Preignition.

The Service uses the following products from Firebase for its core functionalities. They provide the service and its users with high-level security standards across the entire application stack, including authentication, data storage and transmission.

  • .

Data encryption

Firebase services encrypt data in transit using HTTPS and logically isolate customer data.

In addition, the Firebase services Preignition uses for storage also encrypt their data at rest.

Security Rules and Authentication

We use Firebase authentication and security rules to ensure granular control of who has read, write or update access to what in the application.

We allow email and password based authentication, as well as federated identity providers authentication such as Gmail or Facebook. In some cases, we also allow anonymous authentication without requiring users to sign in first by creating temporary anonymous accounts.

Your Responsibilities

Our customers are responsible for maintaining the security of their account by using suitably complicated passwords and storing them safely. Users should also make sure that they have enough security on their own systems; to keep any survey data that they download to their own computer secure.

Firebase
Real-time database
Hosting
Authentication
Cloud Firestore
Cloud Functions
Cloud Storage
More about firebase privacy and security can be found here
More about security rules and authentication here