preignition/program-user-docs
accessiblesurveys
  • TRAINING COURSE
    • Introduction
    • Session 1- Creating a new survey
    • Session 2- Adding accessibility options to a Form
    • Session 3- Translating a Form into different languages
    • Session 4- Sharing your survey using the Survey Editor
    • Session 5- Analysing your survey responses and exporting your survey data
  • TUTORIALS
    • Introduction to creating a new survey
    • Introduction editing a form
    • Introduction to testing a form
    • Introduction to publishing a form
    • Introduction to Easy Read
    • Introduction to Sign Language
    • Introduction to form logic
    • Introduction to the Customer Portal
  • GUIDANCE NOTES
    • Survey App
      • Creating a new survey
      • Form Editor
        • Structuring a form
        • Adding questions to a form
          • Text based questions
          • Choice based questions
          • Rating, Slider, Order and Range questions
          • Media based questions
          • Introduction to free text fields
        • Testing a form
        • Publishing a form
        • Introduction to form logic
        • Advanced form logic
        • Using tooltips
        • Using Markdown
        • Adding an accessibility menu
        • Form Behaviour
        • Image Library
        • Easy Read
        • Sign Language
        • Translate forms
        • Using import/ export to translate forms
        • Access rights for forms
        • Sharing options across multiple questions
      • Survey Editor
        • Editing a survey
        • Distributing your survey
        • Survey respondent accounts
        • Redirection after completing survey
        • Language settings for surveys
        • Creating alias survey links
        • Survey batches
        • Presenting surveys
        • Survey access rights
        • Survey terms- advanced
        • Publishing surveys
      • Analytics
        • Introduction to survey analytics
        • Exporting Survey Data
    • Customer Portal
      • Portal
        • Profile
        • Subscription
      • Team
      • My Profile
      • Users
      • Using labels
  • FAQ
    • Data privacy and security
      • Why and how do we collect data?
      • How do we protect data?
      • What is GDPR?
      • What rights do individuals have under GDPR?
      • What obligations do controllers have under GDPR?
      • What obligations do processors have under GDPR?
      • Where is data stored?
      • How can I ensure that my surveys GDPR compliant?
      • How to Write GDPR-proof Privacy Policy for your Surveys
    • What is the best image size, ratio and format?
    • How to use free text
      • Convenient Class for Accessible Surveys Free Text Field
      • CSS tokens available in Markdown Free Text
      • Web-components available in Markdown Free Text
      • Accessibility Modes
    • FAQ about the Form Editor
      • How do I resolve warnings when publishing a form?
      • How can I get feedback about my survey?
    • Guide to producing Accessible Surveys
      • Producing your survey in Plain Language or Easy to Read
      • Producing your survey in sign languages
    • FAQ about survey data and analytics
      • How do I ensure that the data in my CSV file is properly formatted?
  • Release Notes
    • Form Builder
      • import/export
      • Section Container
    • Process Builder
    • Reporting
    • Survey
  • API
    • survey
    • member
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  1. GUIDANCE NOTES
  2. Survey App
  3. Analytics

Exporting Survey Data

This page describes how you can export survey data for further analysis

PreviousIntroduction to survey analyticsNextCustomer Portal

Last updated 9 months ago

If you export data from the platform, you are responsible for the privacy of the exported data. Exported data must be treated in line with relevant data protection regulations such as GDPR

Exporting your data from the platform is a sensitive action. You need to have the necessary user rights and have signed into your account recently in order to export survey data. If you get an error message it means that you don't have the necessary rights or you need to sign out of your account and sign in again and try again.

Step 1

From the analytics page, click on the three lines beside the survey name in the top menu

This will expand the view and display the 'download' symbol

Step 2

A privacy warning window will be activated, reminding you of your data protection and data privacy responsibilities.

You will need to tick the box confirming that you understand these responsibilitis before you can export survey data

Step 4

There are various options for to chose from when exporting survey data

Step 5

First select the data form that you want to export your data in. There are two choices:

json- JavaScript Object Notation (JSON) is a standard text-based format for representing structured data based on JavaScript object syntax. It is commonly used for transmitting data in web applications (e.g., sending some data from the server to the client, so it can be displayed on a web page, or vice versa)

CSV- A CSV is a comma-separated values file, which allows data to be saved in a tabular format. CSVs look like a spreadsheet but with a . csv extension. CSV files can be used with most any spreadsheet program, such as Microsoft Excel or Google Spreadsheets

Step 6

Next select the type of data that you would like to export. There are three choices:

Anonymized- Provides the option of exporting an anonymized data set. MetaData and all feilds marked as 'private' on your form will not be exported. This is a great option for protecting personal data as long as you have marked all questions which ask for personal data as private

Raw- Provides the option of exporting all the data that has been collected against a survey, including MetaData and all response feilds. Great care should be taken with this sort of data.

Humanized- Similar to raw data, but with transalated responses and question lookups added

Step 7

Once you have decided how you want to export the survey data, select 'Export Now'

Step 8

The data will start downloading automatically